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[13:26] Complete Guide to English Job Interviews: Common Questions and High-Scoring Answering Tips

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This article provides a comprehensive guide to English job interviews, covering common questions, effective answering strategies, and listening practice. Learn how to prepare your resume, handle small talk, respond with confidence using the STAR method, and improve your business English interview skills.

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Interview English. Today you're going to learn the most common questions asked in job interviews and some tips for answering them in English. First let's learn some vocabulary for finding a job. To look for a job, check the job listings in the newspaper or online. You might also be contacted by a recruiter or headhunter. That's a person who helps find potential employees for companies. When you find a job you want to apply for, you need to prepare your resume or CV. This is a document listing your education, work experience and skills. You send your resume or CV to the company with a cover letter. This is a letter or email introducing yourself and explaining why you want the job. If the company likes your resume and cover letter, you may be called in for an interview to ask you additional questions. If the company wants to hire you, it will offer you the job. You can accept the job, say yes or turn it down, say no. When you arrive for the interview, you might have to interact with the company receptionist first, say hello and then tell him or her the reason for your visit to the office. I'm here for an interview at 2 o'clock. I have an appointment with Ms. Johnson at 315. When you meet the interviewer, he or she may start by making small talk. Here are some common small talk comments and replies. Very nice to meet you. Nice to meet you too. How are you doing? Good. I'm glad to be here. Did you have any trouble finding us? This question is asking if it was hard to find the location of the office. And you can answer, no, not at all. Or it was a little difficult, but I made it. Would you like any coffee? Or would you like a glass of water? Yes, please. No thanks. A cup of coffee would be great. Finally, the interviewer may say, have a seat. This means please sit down.

One common question to start an interview is, tell me a little bit about yourself. To answer this question, give a brief summary of your education, experience and goals. Here's a sample answer. I studied chemistry at Colgate University and I've been working for Smith Pharmaceuticals for the last three years. I currently run clinical tests there using the latest techniques. I'm very interested in the field of cancer research and I'd like to move into more of a management position. Notice the verb tenses used in this answer. We use the past tense, studied, for events that started and finished in the past. We use the present perfect continuous, I've been working, for events that started in the past and continue to the present. We use the present tense, I currently run and I'm very interested, to describe the current situation. And we use, I'd like to, to describe future hopes and goals. Here's some additional vocabulary you can use to talk about your studies. You can say, I studied chemistry. I majored in chemistry. I have a degree in chemistry. The verb major in the context of university means your concentration of studies. If you want to be more specific about what type of degree you have, you can say, I have an associate degree. An associate degree is a two-year degree. I have a bachelor's degree. That's a regular four-year degree. I have a master's degree. I have a doctorate or I have a PhD. And I have a technical certification if you've done a specialized technical course.

It's good to mention your experience and also your interest in the company's current activities. For example, I have a lot of experience in, and then list the areas of your past work. I'm very interested in, and then state the company's current activities. Another common interview question is, what were some of your responsibilities at your last job? In the interview, you'll probably be asked questions about your previous job or your current job. To answer this question about a past job, you can say, I was responsible for, I was in charge of, I worked with, or my day-to-day work involved. Here are some examples. I was responsible for negotiating contracts. I was in charge of advertising. I worked with farmers helping them to follow environmental laws. My day-to-day work involved doing market research and designing products. In job interviews, it's also common to ask questions about past experience. For example, tell me about one of your biggest accomplishments, or tell me about a problem you faced and how you handled it. To answer these questions, you can use the STAR strategy. First, describe the situation or task. Then, tell the action you took. And finally, describe the results. Remember to use past tenses.

Here's an example answer, starting with the situation or task. While I was working as an HR manager, there were a number of conflicts among international staff members, due to miscommunications and cultural differences. Then, tell what action you took. I organized training sessions to teach staff about our company culture and mission in all our international offices. I also established scholarships for employees to take English classes, so we can improve overall communication. And finally, talk about the results. More than 500 employees benefited from these programs and the number of staff complaints and conflicts decreased significantly. The interviewer may also ask, why do you want this job? Or why are you interested in this position? Another possible question is, why do you want to work for this company? Never say because I need a job or because I need some money, even if it's true. Instead, say some positive things about the company and connect your skills and interests to the company's needs or mission.

Here's a sample answer. Why do you want this job? I know that this company has been developing innovative products, which is very exciting. I'd love to use my creative programming skills in these projects. Why are you interested in this position? The job involves editing and proofreading, and those are two of my strongest skills. I really enjoy helping improve publications, and I'd like to do that here at, and then say the company's name. Why do you want to work for this company? One thing that impresses me about this company is how much you care about your customers. I also have a real passion for customer service, so I'd love to join your team.

In the interview, you might be asked, what are some of your strengths and weaknesses? Here are some possible answers for strengths. You could say, I have great communication skills. I'm a people person. This means you enjoy working with people and using your social skills. I'm a quick learner. I'm a hard worker. I'm organized and punctual. Punctual means you arrive on time. I'm creative and forward thinking. I take initiative, or I'm proactive. These mean you take action with your own motivation without needing to be told what to do. To talk about your weaknesses, say your weak point, and also say something you are doing to improve it. Here are three examples. I need to be a little better organized. I'm working with a new time management system to help me keep track of multiple projects and meet all the deadlines. I work very independently, and I don't always look for feedback from others. However, in my last job, I joined some group projects, and this really helped me learn to work as part of a team. And one more. I've realized I tend to get impatient with colleagues who don't work as fast as I do, so I'm now making a conscious effort to encourage and motivate co-workers in a positive way.

The interviewer might ask, why are you leaving your current job, or why did you leave your last job? Don't complain about your previous job or boss because it makes you sound negative. Instead, it's good to emphasize the positive things you're hoping to gain by changing jobs. So here are some diplomatic ways to answer a question like this. Don't say, I don't enjoy the job, area, or company. Instead, say, I'd like to take my career in a new direction. I'm especially interested in this position or area because, and then say exactly why it appeals to you. Don't say the salary was too low, or there were no promotions available. Instead, say, there weren't very many opportunities for advancement, so I'm looking for a position where I can grow with the company. Don't say, I'm bored in my current job. Instead, say, I feel like I've accomplished everything I could in that role, so now I'm looking for new challenges and opportunities. Don't say, I didn't like the work. Instead, say, I'd like to find a position that's a better match for my skills and career goals. Don't say, I lost my job. Instead, say, the company eliminated my position, unfortunately, but my former manager was always very happy with my work. Don't say, I was fired. Instead, say, the job wasn't a good fit for me, and I was let go. Now I'm committed to finding work that I enjoy in a place where I can make a real contribution.

Another interview question you might encounter is, where do you see yourself in five years? This question can be hard to answer. Basically, the interviewer wants to see if your answer matches the company's long-term goals. So don't say you plan to move on to a different job, or that you hope to be in charge of the whole company. Instead, talk more generally about how you hope to improve your own skills and contribute to the company's work. Here are some sample answers. Over the next five years, I want to continue developing my skills so that I can become an expert in my work. I hope to gain more experience and move into a management role if possible. I'm really passionate about this work, and I could see myself doing it for a long time. I'd like to do the best job I can in this role, and I'd be interested in opportunities for advancement in the company. At the end of the interview, the interviewer might ask, do you have any questions for me? This is your opportunity to ask intelligent questions to get more details about the job and show your interest. You should always have a question ready, so keep this in mind during the interview. When finishing the interview, you can also ask, what's the next step? To find out the next action that the company will take, and when they will contact you. In the lesson text, there are links with more resources for how to answer interview questions. You've now finished lesson two. Take the quiz to fill in the missing words in the interview answers, and come back tomorrow for lesson three around the office.

That’s all for the listening content on business English courses about presentations, meetings, negotiations, and phone calls, collected by Qicai.com editor Xiao Wu. Hope you’ve gained something useful!

Listening Comprehension

  • resume

    noun

    1. a summary of your academic and work history

    Synonym: curriculum vitaeCV

    2. short descriptive summary (of events)

    Synonym: sketchsurvey

  • contribution

    noun

    1. the part played by a person in bringing about a result

    e.g. I am proud of my contribution in advancing the project
    they all did their share of the work

    Synonym: partshare

    2. act of giving in common with others for a common purpose especially to a charity

    Synonym: donation

    3. a writing for publication especially one of a collection of writings as an article or story

    4. an amount of money contributed

    e.g. he expected his contribution to be repaid with interest

    5. a voluntary gift (as of money or service or ideas) made to some worthwhile cause

    Synonym: donation

  • degree

    noun

    1. a position on a scale of intensity or amount or quality

    e.g. a moderate grade of intelligence
    a high level of care is required
    it is all a matter of degree

    Synonym: gradelevel

    2. the seriousness of something (e.g., a burn or crime)

    e.g. murder in the second degree
    a second degree burn

    3. the highest power of a term or variable

    4. an award conferred by a college or university signifying that the recipient has satisfactorily completed a course of study

    e.g. he earned his degree at Princeton summa cum laude

    Synonym: academic degree

    5. a measure for arcs and angles

    e.g. there are 360 degrees in a circle

    Synonym: arcdegree

    6. a unit of temperature on a specified scale

    e.g. the game was played in spite of the 40-degree temperature

    7. a specific identifiable position in a continuum or series or especially in a process

    e.g. a remarkable degree of frankness
    at what stage are the social sciences?

    Synonym: levelstagepoint

  • mission

    noun

    1. the organized work of a religious missionary

    Synonym: missionary work

    2. a special assignment that is given to a person or group

    e.g. a confidential mission to London
    his charge was deliver a message

    Synonym: chargecommission

    3. an operation that is assigned by a higher headquarters

    e.g. the planes were on a bombing mission

    Synonym: military mission

    4. a group of representatives or delegates

    Synonym: deputationcommissiondelegationdelegacy

    5. an organization of missionaries in a foreign land sent to carry on religious work

    Synonym: missionary postmissionary stationforeign mission

  • tense
  • accomplishment

    noun

    1. the action of accomplishing something

    Synonym: achievement

    2. an ability that has been acquired by training

    Synonym: skillacquirementacquisitionattainment

  • advancement

    noun

    1. gradual improvement or growth or development

    e.g. advancement of knowledge
    great progress in the arts

    Synonym: progress

    2. the act of moving forward (as toward a goal)

    Synonym: progressprogressionprocessionadvanceforward motiononward motion

    3. encouragement of the progress or growth or acceptance of something

    Synonym: promotionfurtherance

  • strengths
  • responsibilities