Listening Content

[1:03] Strategies and Techniques for Handling Difficult Audience Members in Presentations

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This article introduces strategies and techniques for handling difficult audience members during presentations, including managing live questions and unexpected situations, helping presenters stay calm and respond effectively.

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Content

Sometimes unexpected things happen in a presentation. In the next video, you'll see a presenter deal with some difficult situations. As you watch, think about how that goes. How would you handle a similar situation? At the end, you'll rate the presenter on a scale of 1 to 10, with 10 being the best and 1 the worst. Okay, so that's all.

Excuse me, I have a question. Okay. Where did you get the statistics for the travel industry? Well, I'll have to check. Presentations, you are found. Just let me look, just a second.

So are you basically saying that our industry is finished? Yeah, why are these apps and tools trying to take away our business? Well, hey, don't get mad at me. I don't know. I mean, I'm just a researcher. Okay, that's all.

Listening Comprehension

statistics
noun
1. a branch of applied mathematics concerned with the collection and interpretation of quantitative data and the use of probability theory to estimate population parameters
industry
noun
1. the organized action of making of goods and services for sale
e.g. American industry is making increased use of computers to control production
Synonym: manufacture
2. persevering determination to perform a task
e.g. his diligence won him quick promotions
frugality and industry are still regarded as virtues
Synonym: diligenceindustriousness
3. the people or companies engaged in a particular kind of commercial enterprise
e.g. each industry has its own trade publications
unexpected
adj
1. not expected or anticipated
e.g. unexpected guests
unexpected news
researcher
noun
1. a scientist who devotes himself to doing research
Synonym: research workerinvestigator